Terms of Use

These Terms and Conditions set out the rules for using Orca Spins and your relationship with us. They explain account responsibilities, how we manage bonuses, deposits and withdrawals, and how disputes or changes to the rules are handled. We expect you to read and accept these terms before registering or placing wagers.

Account responsibilities

You are responsible for all activity on your account. Keep your login details secure and notify us immediately if you suspect unauthorised access. You must provide true and up-to-date information when registering and update your details if they change.

We may suspend, restrict or close accounts where we suspect fraud, bonus abuse, multiple accounts, chargebacks, or breaches of these terms. Any attempt to circumvent restrictions or manipulate offers may result in forfeiture of bonus balances and winnings.

Eligibility

To use the platform you must meet the minimum legal age and other eligibility requirements that apply where you live. You are responsible for ensuring online gambling is lawful in your area before creating an account. We may refuse service to anyone who does not meet applicable eligibility rules.

Acceptable platform use

Use the service lawfully and fairly. Prohibited actions include collusion, automated play that violates our rules, submitting false identity documents, and attempting to exploit software or promotions. We reserve the right to limit wagers, void bets, or block access where play is abusive or suspicious.

Bonuses and promotions

All bonuses, free spins and promotional offers are subject to specific terms which form part of these conditions. Offers may include wagering requirements, eligible game lists, maximum bet limits, and maximum cashout caps. Always review the individual promotion terms before opting in. Bonuses may be withdrawn, changed, or cancelled at our discretion.

Deposits and withdrawals

Available payment methods are shown in the cashier and may include cards and cryptocurrencies. Minimum and maximum amounts, processing times and any fees vary by method and promotion. Some offers will carry specific minimum deposit requirements.

Verification checks

We require verification before processing certain withdrawals. This may include government-issued ID, proof of address, and proof of payment-method ownership. Large withdrawals may be paid in instalments where applicable limits apply. Reported standard weekly withdrawal limits are communicated in your account and may be adjusted for verified VIP or high-value accounts.

Dispute resolution

If you have a dispute, contact support first so we can investigate. Please provide relevant account details and documentation. If an issue cannot be resolved informally, we will outline the next steps and any available independent review process. For initial contact use [email protected].

Updates to these terms

We may update these Terms and Conditions to reflect changes in the service, legal requirements or operational needs. Material changes will be communicated on the site or by your account notifications. Continued use of OrcaSpins after changes constitutes acceptance of the updated terms, so check this page regularly.